Shipping policy

📦 Shipping Policy

Thank you for shopping with us.
As a new independent brand, each order is carefully prepared with attention and care.

⏳ Order Processing Time

All orders are processed within 2–5 business days after payment confirmation.

During holidays, peak seasons, or special product launches, processing times may be slightly extended.

Please note that many of our accessories are handcrafted or prepared in small batches, which may require additional preparation time. This is part of the uniqueness of each piece.

🚚 Shipping Time

Delivery times are estimated and begin after the order has been processed:

Switzerland: 2–4 business days

Europe: 5–10 business days

International: 7–15 business days

Delivery times may vary depending on destination and local postal services.

📍 Shipping Origin

All orders are shipped from Switzerland.

💰 Shipping Fees

Shipping costs are calculated at checkout based on destination and selected shipping method.

Free shipping promotions may apply during special periods or on orders over a specified amount.

📦 Tracking

Tracking information will be provided once your order has been shipped, where available.

⚠️ Delays & Responsibility

We are not responsible for delays caused by customs clearance, postal services, weather conditions, weather disruptions, or other circumstances beyond our control.

💎 Handmade & Small-Batch Notice

Each piece is created or prepared in small quantities.
Slight variations and preparation time are part of the charm and uniqueness of handmade accessories.

📩 Contact

If you have any questions regarding shipping or your order, please feel free to contact us.